We want you to love what you buy. Here is how returns work.
Return window
Unopened items can be returned within 30 days of delivery for a full refund of the item price.
Opened fragrances
Opened or used fragrances are non-returnable for hygiene reasons.
Live auction wins
Live auction wins are final sale — they are sold at a steep discount and we cannot restock them.
How to start a return
Email [email protected] with your order number and we will guide you through it.
Damaged or wrong item
If something arrived damaged or incorrect, contact us with a photo and your order number and we will make it right.