Acceptable Use Policy

1. The deal

YNF Deals ("we", "us") runs the ynfdeals.com online store and live fragrance auctions on TikTok LIVE through our "YNF Deals" and "YNF Fragrance" shops. This policy applies to everything you do on or through those services: browsing, buying, bidding, writing reviews, opening support tickets, chatting with our team, and participating in live streams.

In exchange for access, you agree to use the services only for their intended purpose — shopping for genuine fragrances — and to do so lawfully, honestly, and without harming other customers, our staff, or the service itself. This policy is part of our Terms of Service; the sections below spell out what that means in practice.

2. Fraud & payment abuse

You may not use our services to commit or attempt fraud of any kind. In particular, you may not:

• Pay with a card, bank account, or payment method you are not authorized to use, or provide false billing or identity information.
• File false chargebacks or payment disputes — for example, disputing a charge for an order you received, or claiming an item never arrived when tracking shows delivery. We record the packing of orders on video for quality assurance and fraud prevention, and we use that evidence in disputes.
• Submit false damage, defect, or missing-item claims, or fabricate photo or video evidence in support of a claim under our Return & Refund Policy.
• Win a live-auction bid or claim and then refuse to pay. Bids and claims on TikTok LIVE are binding purchase commitments; repeated non-payment may result in cancelled claims and being blocked from our auctions.
• Intercept, redirect, or falsely claim other customers' orders, refunds, or store credit.

We screen orders for fraud (in part using automated tools), and we reserve the right to verify identity, limit quantities, cancel suspicious orders, refuse service, and block accounts involved in payment abuse. See Section 7 for how enforcement works.

3. Bots, scraping & automated access

Our store is built for people, not scripts. Unless we have given you written permission, you may not:

• Use bots, crawlers, scrapers, or other automated tools to access the site, place orders, snipe live auctions, or hoard inventory or promotional stock.
• Harvest, scrape, or compile data from the services — including product data, prices, images, reviews, or any information about other customers.
• Probe or bypass technical measures that manage access to the site, including rate limits and the security protections operated by our CDN provider, Cloudflare.
• Frame, mirror, or republish substantial parts of the site.

Ordinary search-engine indexing of public pages, and personal use of standard browsers and assistive technologies, are fine.

4. Security & service integrity

4.1 Unauthorized access

You may not attempt to access accounts, systems, or data that are not yours. This includes guessing or phishing other customers' credentials or one-time sign-in codes, exploiting vulnerabilities, escalating privileges, or accessing staff-only areas or tools. If you stumble on a security flaw, do not exploit it — report it to [email protected] and we will take it from there.

4.2 Interfering with the service

You may not disrupt or degrade the services for anyone else. Prohibited conduct includes denial-of-service attacks, flooding our servers or support channels with automated requests, uploading malware or malicious code, and tampering with order, tracking, or consent records.

4.3 Reverse engineering

You may not reverse engineer, decompile, or disassemble any part of the services, except to the extent applicable law expressly permits it despite this restriction.

5. Honest content & respectful conduct

5.1 Reviews & ratings

Reviews exist so customers can trust each other. You may not post fake reviews, review products you did not buy in order to mislead others, offer or accept anything of value in exchange for a review, or use multiple accounts or coordinated groups to inflate or deflate ratings. We remove manipulated reviews and may close the accounts behind them.

5.2 Spam & unwanted promotion

You may not use reviews, support tickets, live chat, or any other feature of the services to send spam, chain messages, advertising for other businesses, or solicitations to other customers.

5.3 Impersonation

You may not impersonate YNF Deals, our staff, our live-auction hosts, another customer, or any other person or business, or misrepresent an affiliation with any of them. This includes creating accounts, usernames, or messages designed to look like they come from us.

5.4 Harassment of staff & hosts

Our team members and live-stream hosts are people doing their jobs. You may not harass, threaten, demean, or dox them — or other customers — in TikTok LIVE chat, support tickets, reviews, or anywhere else on the services. Live streams are broadcast publicly and recordings may be retained, so abusive conduct in live chat is documented and treated the same as abuse anywhere else.

5.5 Unlawful or harmful content

You may not submit content — in reviews, claims, support conversations, or uploads — that is illegal, defamatory, obscene, hateful, or that infringes someone else's intellectual property or privacy rights. Copyright concerns can also be raised with our DMCA agent as described in our Terms of Service.

6. Accounts, promotions & access

Your account is for you. You may not:

• Create or control multiple accounts to abuse promotions — for example, redeeming a one-per-customer coupon, discount, or free-shipping offer more than once, or evading quantity limits.
• Open new accounts to get around a suspension, block, or quantity limit we have applied.
• Sell, rent, share, or transfer your account or its access to anyone else, or resell access to any feature of the services.
• Circumvent the age requirement: purchases require that you are at least 18 (or the age of majority where you live).

We may merge, limit, or close duplicate accounts and reverse benefits obtained through promo abuse, including cancelling affected orders or revoking store credit.

7. Enforcement

We aim to be proportionate: an honest mistake is treated differently from deliberate abuse. Depending on the severity, frequency, and impact of a violation, we may take one or more of the following actions, without prior notice where the situation requires it:

Blocking on our TikTok LIVE auctions may also follow TikTok's own enforcement processes under TikTok's terms. Enforcement under this policy does not waive any other rights we have under the Terms of Service or applicable law, including the right to recover losses caused by fraud.

If you believe we took action against your account in error, contact us at [email protected]. A human will review adverse decisions on request.

8. Reporting abuse

If you see behavior that violates this policy — a fake review, a suspicious account, harassment in live chat, a phishing message pretending to be us — please tell us. You can report abuse through the Support area of your account at /my/support or by emailing [email protected].

Include what you saw, where, and when, plus screenshots if you have them. We review every report; to protect the privacy of everyone involved, we generally cannot share the outcome of an investigation into another account.

9. Contact

Questions about this policy are welcome.

YNF Deals
585 W Merrick Rd Ste 28 C
Valley Stream, NY 11580, United States
Email: [email protected]
Phone: +1 516-884-3338

Related documents: Terms of Service, Privacy Policy, Cookie Policy.