Shipping Policy

1. Where we ship

YNF Deals ships to addresses in the United States only. We do not offer international shipping at this time. If that changes, we will update this policy before accepting international orders.

This policy covers orders placed on ynfdeals.com and orders won in our live auctions on TikTok LIVE through the "YNF Deals" and "YNF Fragrance" shops. TikTok Shop purchases are paid through TikTok's own checkout under TikTok's terms, but we pack and ship those orders ourselves, and the fulfillment practices described here apply to them.

2. Shipping costs

Shipping on ynfdeals.com is simple: one flat rate, waived on larger orders. The threshold is based on your order's merchandise total.

These rates apply to orders placed on ynfdeals.com. For TikTok Shop orders, any shipping charge is shown in TikTok's checkout before you confirm your purchase.

Because of the hazmat rules described in Section 4, we do not currently offer expedited, express, or air shipping options. All orders travel by ground.

3. Processing time

Processing time is the time between your order and the moment it leaves our facility. We process orders within 1–3 business days. Business days exclude weekends and US federal holidays, so an order placed Friday evening generally begins processing the following Monday.

Orders won in live auctions may be batched: if you claim several items during a live session, we typically combine them into a single shipment after the session ends, which can add a short amount of time before your package ships.

The packing of every order is video-recorded for quality assurance and fraud prevention, so we have a verifiable record of exactly what went into your box.

Your total delivery time is processing time plus carrier transit time. Transit times are set by the carrier and vary by destination; they are estimates, not guarantees.

4. Carriers & hazmat rules for fragrance

We ship with USPS and UPS — plus FedEx for the occasional shipment that calls for it — and select the carrier and service level for each shipment based on destination, package contents, and regulatory requirements.

Most fragrances are alcohol-based, which makes them regulated goods for transport. Under US hazardous-materials rules, we ship them as limited-quantity ground shipments. In practice, this means:

• Your package travels by ground transportation, not by air.
• Express and air shipping options are restricted and generally unavailable for fragrance orders.
• Packages carry the markings and packaging that ground hazmat rules require.

These are legal requirements, not choices we can waive on request — even if you would happily pay more for faster shipping.

5. Tracking your order

When your order ships, we send a tracking number to the email address on your order. The same tracking information appears in your account portal at /my, alongside your order history.

Tracking may show limited movement immediately after the shipping label is created; carrier scans typically begin once the carrier picks up and processes the package. If your tracking has not updated for several days, contact us through /my/support and we will look into it.

6. Signature on delivery

We may require a signature on delivery for high-value orders. This protects both of us: it confirms the package reached a person rather than a doorstep. If a signature is required and you will not be available, the carrier's tracking page will show your options, such as redelivery or pickup at a carrier location.

7. Changing your shipping address

We can update a shipping address only before the order ships. Once a package is with the carrier, we cannot reroute it.

If you notice an address error, contact us immediately through /my/support or [email protected]. Because we process orders within 1–3 business days — and often faster — the window to make a change can be short. Include your order number and the corrected address in your first message so we can act without a back-and-forth.

8. Delivery issues

8.1 Incorrect address provided at checkout

You are responsible for the accuracy of the shipping address you provide. If a package is undeliverable or returned to us because the address you gave was incomplete or incorrect, contact us through /my/support and we will work with you on next steps for getting the order to the right address.

8.2 Carrier delays

Once a package is in the carrier's network, transit times are outside our control. Weather, carrier operational issues, and peak-season volume can delay delivery. We will always help you follow up with the carrier, but we cannot guarantee a delivery date.

8.3 Lost packages

If tracking shows your package stalled or missing in transit, contact us. We will open an investigation or trace with the carrier on your behalf. Carrier investigations take time — the carrier sets the timeline, not us — and we will keep you updated and work toward a resolution once the investigation concludes.

8.4 Stolen after delivery

If tracking shows "delivered" but you cannot find the package:

1. Check around your property — porches, side doors, mailrooms, and garages — and ask household members and neighbors.
2. Wait 24–48 hours. Carriers sometimes scan a package as delivered shortly before it actually arrives.
3. Contact the carrier with your tracking number to confirm the delivery location.
4. If you believe the package was stolen, consider filing a report with local police.
5. Contact us through /my/support — we will review the delivery record and help you pursue the matter with the carrier.

9. Damaged, defective, or incorrect on arrival

If your order arrives damaged, defective, incorrect, or incomplete, you must report it within 72 hours of delivery, with photo or video evidence, as set out in our Return & Refund Policy. Report it through /my/support or by email to [email protected].

Keep the item, its packaging, and the shipping box until your claim is resolved — they are often needed as evidence for a carrier damage claim. Approved claims are resolved with a replacement, store credit, or a refund to your original payment method.

10. Contact

Questions about shipping, tracking, or a delivery problem? Reach us here:

YNF Deals
585 W Merrick Rd Ste 28 C
Valley Stream, NY 11580, United States
Email: [email protected]
Phone: +1 516-884-3338

The fastest route for order-specific issues is the Support area of your account at /my/support, where your order details are already linked to the conversation.